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Why you need the cloud?

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Why you need the cloud?When talking to our clients, we have noticed that SMBs often think the cloud is something for their bigger counterparts to explore. We hear objections like, “But, it’s too complicated.”, “The cloud sounds expensive.”, “We are a small business, we don’t think we need the cloud.”, Hold on!

In reality, it is the SMBs that benefit the most from the cloud. Here’s how...

The cloud grows with you

Yes, you may be a SMB today and perhaps a few desktops and in-house hard-disks are sufficient as of now. However, as you grow, your data storage needs will increase and you will need much more than a few external hard-disks. Servers become expensive and wholly owning one is not very cost-effective.Change the dynamic:he cloud grows with you--you can scale up or down on cloud usage easily and save on costs. Plus, when using cloud storage, you are sharing your server space with others, so you essentially pay for only what you use.

Security is not your concern

When you store your data …

Don’t sign up with that MSP just yet!

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Don’t sign up with that MSP just yet!The decision to sign up with a MSP is a big one--you are essentially trusting someone with the backbone of your business–your technology infrastructure, so you need to make sure you pick someone with whom you can have a mutually beneficial, long-term relationship. This blog discusses what you need to know before you sign up with a MSP.

Values: Your MSP is your technology partner and for your partnership to be smooth, make sure you pick a MSP whose core value system matches yours as a business.

Knowledge, skill set and experience: Does your MSP have the skillset and the resources to cover all your IT needs? Are they experienced in working with SMBs? How long have they been in the business? Make sure you have satisfactory answers to these questions before you bring your MSP on board.

Flexibility: Does your MSP let you pick and choose whatever services you want, or do they sell it as a fixed package? Having the option to choose what you want lets you in…

The biggest threat to your IT infrastructure: Your own employees

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The biggest threat to your I.T infrastructure: Your own employeesDid you know that your employees often unwittingly ‘help’ cybercriminals gain access to your system? Often, employees play a part in compromising the security of your IT infrastructure, even without them realizing it. For example-

When your employees use their own devices for work purposes such as to access emails, to connect to work servers or to work on office files. In the event their device gets infected by a malware or hacked, the virus or the hacker gets access to your data as well. Your employees may put your network at risk by connecting to unauthorized networks, downloading unauthorized software, using outdated antivirus programs etc, on their personal devices and then using it to access work files.Then, there’s the chance of them losing their devices such as smartphones, laptops or tablets putting your data at risk.

Your employees may also fall victim to phishing messages and scams and expose your network to the …

3 things your Managed Services Provider (MSP) wants you know

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3 things your Managed Services Provider (MSP) wants you knowAre you considering bringing a MSP on board? Or perhaps you already have one. Either way, for you to truly benefit from your relationship with a MSP, you need to build a solid bond with them. As a MSP who has been in this business for long, I can tell you the 3 important steps that will help you get there.

Share, share, share

Your MSP is your IT doctor. Just as you would share everything about your health with your doctor, you need to share everything related to your business that impacts your IT, with your MSP. Give us an overview of your business and answer questions such as

What you do exactly as a businessWho are your key clientsWhich industry verticals do you serveWhat are your peak and lull seasons, if you have themWhat are the core regulatory codes that apply to you based on the industries you work forWhat are your business expansion plans for the near future and in the long runSometimes clients shy away from discussing a…

Don’t make these IT mistakes as you grow!

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Don’t make these IT mistakes as you grow!During the course of IT consultancy, we come across a lot of clients who are not happy with the way their IT shaped up over the years. They feel their IT investments never really yielded the kind of returns they expected and come to us looking to change the trend. When analyzing the reasons for the failure of their IT investment, here’s what we come across most often.Not prioritizing ITThis is the #1 mistake SMBs make. When focusing on growing their business, most SMBs think marketing, sales and inventory, but very few consider allocating resources--monetary or otherwise towards IT. IT is seen as a cost-center, rarely prioritized and any investment in IT is made begrudgingly.Going for the fastest, latest or even the ‘best’ technology--which may not be the best for youThis is in contrast to the issue discussed above. Many SMBs realize the key role that IT plays in their business success. But they tend to get carried away and invest in the latest…

IT Red Flags to Watch Out For

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IT Red Flags to Watch Out ForAs someone running a SMB, you probably have a lot on your plate. You are the core decision maker, responsible for growing your business, keeping your clients happy and getting all the working done. Often, when you have so much going on, one area that gets overlooked is IT. When you are so busy looking into other things, the start of IT issues may slip your watchful eyes. In this blog, we discuss the IT red flags that you need to watch out for.Adware ambushThis happens generally when your internet browser has been hijacked and an adware has been sneaked into your system. When you try to surf the net using a hijacked browser, you will find online ads popping up everywhere. And by that we don’t mean the few sponsored search results or a couple of ads that show up when you browse a site. We are talking about ads showing up just about everywhere on your browser. Even a simple link click will take you to an unintended page. It is so evident, you just cannot miss…

Assessing your MSP in the first appointment

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Assessing your MSP in the first appointmentHanding over your IT to a MSP is a major decision. Who do you choose and more importantly, how? While there’s no rulebook that will tell you exactly how to proceed, here are a few hints that can help you decide how invested your prospective MSP is into you.How well do they know your industry verticalIt is important that your MSP truly understands the industry-specific IT challenges you face so they can help you overcome those challenges effectively. For example, do you have a commonly used software program or any governmental or regulatory mandates that you must be adhering to. Is your MSP knowledgeable on that front?How well do they know you and your valuesHow well does this MSP know your business in particular. Have they invested time in learning a bit about you from sources other than you--like your website, press releases, etc.? Do they understand your mission, vision and values and are they on the same page as you on those? This is impo…